WORKPLACE ACCIDENT REPORT IN PRACTICE: A TECHNICAL GUIDE IN QUESTION-AND-ANSWER FORMAT FOR FAMILY AND COMMUNITY HEALTH PROFESSIONALS

Abstract

Introduction: The Workplace Accident Report is an essential instrument for protecting rights and for surveillance and planning in Occupational Health, and can also be operationalized through official digital channels. Objectives: To develop and present a technical guide, in a question-and-answer format, to support Family and Community Health professionals in the practical management of demands related to the Communication of Workplace Accidents in Primary Care. Methods: Methodological study of technological production of the "question-and-answer guide" type, based on normative frameworks and technical-operational materials of the Unified Health System (SUS) and on sources of recurring doubts observed in the routine/flows of Primary Health Care and in official citizen/service guidance content. Results: The product organizes frequently asked questions into thematic blocks, offering objective answers, checklists, and recommendations for clinical and administrative conduct aligned with the National Policy on Occupational Health and the responsibilities of the network. Discussion: The operationalization of Workplace Accident Report in Primary Health Care faces structural obstacles and demands continuous retraining, matrix support, and improved record-keeping to reduce informational losses and strengthen the comprehensiveness of worker care. Conclusion: The guide contributes to standardizing procedures and strengthening the problem-solving capacity of Primary Health Care in Occupational Health, promoting care coordination, improved record-keeping, and integration with the network and surveillance, with the potential to reduce underreporting and enhance the institutional response to work-related health problems.