LEARN DIABETES: DEVELOPMENT OF DIGITAL PLATFORM WITH CHATBOT FOR HEALTH LITERACY
DOI:
https://doi.org/10.36557/2674-8169.2025v7n9p967-982Keywords:
Health Literacy, Diabetes Mellitus, Health Information SystemsAbstract
This study presents the development of the digital platform “Learn Diabetes” with the integration of the chatbot “Glico,” utilizing generative Artificial Intelligence to promote health literacy (HL) among individuals living with Diabetes Mellitus (DM). Given the increasing number of cases of this condition and the limitations in accessing reliable information, the initiative aimed to offer accessible educational content and continuous personalized support. The platform was developed using the Design Sprint methodology, involving five steps: understand, sketch, decide, prototype, and test. It includes features such as a glossary of diabetes-related terms, tips, a blog with specialized articles, and a section for validated materials. Preliminary results show that the platform can significantly contribute to improving HL and the self-management of patients with DM, and validation with real users will be essential to consolidate its effectiveness. Early tests indicated good acceptance, with positive prospects for future implementation and expanding its impact on DM management. The project represents an accessible tool for health education, promoting self-management of the disease and contributing to an improved quality of life. However, the platform also faces challenges, such as the constant need to update content and ensure clinical validation.
Downloads
References
Ong KL, Stafford LK, McLaughlin SA, et al. Global, regional, and national burden of diabetes from 1990 to 2021: analysis for the Global Burden of Disease Study 2021. Lancet [periódico na Internet]. 2023 [acessado 2025 Abr 28]; 402:203-234. Disponível em: https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(23)01301-6/fulltext
International Diabetes Federation. IDF Diabetes Atlas. 9th ed. 2019. [acessado 2025 Abr 28]; Disponível em: https://diabetes.org.br/e-book/idf-diabetes-atlas-2019-9th-edition/
Cho NH, Shaw JE, Karuranga S, Huang Y, da Rocha Fernandes JD, Ohlrogge AW, et al. IDF Diabetes Atlas: Global estimates of diabetes prevalence for 2017 and projections for 2045. Diabetes Res Clin Pract [periódico na Internet]. 2018 [acessado 2025 Abr 28]; 138:271-81. Disponível em: https://pubmed.ncbi.nlm.nih.gov/29496507/
Passos VMDA, et al. Type 2 diabetes: prevalence and associated factors in a Brazilian community - the Bambuí health and aging study. Sao Paulo Med J [periódico na Internet]. 2005 [acessado 2025 Abr 28]; 123(2):66-71. Disponível em: https://www.scielo.br/j/spmj/a/LnDkBsVX7pkkLzVpJS6C3Mh/abstract/?lang=en
Buss PM, Pellegrini Filho A. A saúde e seus determinantes sociais. Physis [periódico na Internet]. 2007 [acessado 2025 Abr 28]; 17(1):77-93. Disponível em: https://www.scielo.br/j/physis/a/msNmfGf74RqZsbpKYXxNKhm/?format=pdf&lang=pt
Buss PM, et al. Promoção da saúde e qualidade de vida: uma perspectiva histórica ao longo dos últimos 40 anos (1980-2020). Cien Saude Colet Physis [periódico na Internet] 2020 [acessado 2025 Abr 28]; 25(12):4723–35. Disponível em: https://www.scielo.br/j/csc/a/5BJghnvvZyB7GmyF7MLjqDr/abstract/?lang=pt
World Health Organization. Health literacy: The solid facts. Copenhagen: WHO Regional Office for Europe; 2013. [acessado 2025 Abr 28]; Disponível em: https://apps.who.int/iris/bitstream/handle/10665/128703/e96854.pdf
Nutbeam D. Health literacy as a public health goal: a challenge for contemporary health education and communication strategies into the 21st century. Health Promot Int. Physis [periódico na Internet] 2000 [acessado 2025 Abr 28]; 15(3):259-67. Disponível em: https://academic.oup.com/heapro/article/15/3/259/551108
World Health Organization. Declaration of Astana: Global conference on primary health care. 2018. [acessado 2025 Abr 28]; Disponível em: https://www.who.int/publications/i/item/WHO-HIS-SDS-2018.61
Furmankiewicz M, et al. Sistemas de inteligência artificial para gestão do conhecimento em e-saúde: o estudo de agentes de software inteligentes. In: Anais da 18ª Conferência Internacional sobre Sistemas; 2014. [acessado 2025 Abr 28]; Disponível em: https://www.researchgate.net/publication/271014570_Artificial_Intelligence_Systems_for_Knowledge_Management_in_e-Health_The_Study_of_Intelligent_Software_Agents
Moreira JR, Ribeiro JBP. Letramento e competência informacional e as relações éticas na gestão da informação e do conhecimento no contexto da inteligência artificial. Braz J Inf Sci. [periódico na Internet] 2023 [acessado 2025 Abr 28]; 17:e023047. Disponível em: https://dialnet.unirioja.es/servlet/articulo?codigo=9161389
Rodrigues GS. Do letramento em saúde à competência em informação: espaço de interlocução [dissertação]. Belo Horizonte: UFMG; 2023.
Contreras I, Vehi J. Artificial intelligence for diabetes management and decision support: literature review. J Med Internet Res. [periódico na Internet] 2018 [acessado 2025 Abr 28]; 20(5):e10775. Disponível em: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6000484/
Costa MC, Sgrancio ALO, Santos AP. Tecnologias digitais na educação: desafios e oportunidades para o ensino e aprendizagem. Anais do VI Seven International Multidisciplinary Congress. 2024.
Lumini MJ, Fernandes C, Sousa MR. Recursos tecnológicos como estratégias para o autocuidado. Escola Superior de Enfermagem do Porto, CINTESIS; 2021 [acessado 2025 Abr] Disponível em: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6000484/
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Ana Clara Lacerda Freitas, Fernanda Santinoni Couto, Anne Leticia Santos de Matos, Aline Teixeira, Daniella Antunes Pereira Rocha, Árlen Almeida Duarte de Sousa, Andréa Maria Eleutério de Barros Lima Martins
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors are copyright holders under a CCBY 4.0 license.
