THE IMPORTANCE OF MANAGEMENT MENTAL HEALTH IN THE WORKPLACE IN ORGANIZATIONS LITERATURE REVIEW

Abstract

The experience of the Public Health resident professional within the scope of Mental Health within the Unified Health System (SUS) takes place in collaboration with the multidisciplinary team, following work processes, applying management principles and interacting with users and family members who They participate in meetings and are part of everyday life at the Psychosocial Support Center (CAPS). The objective is to highlight the importance of community engagement and social control in shared management in the area of ​​Mental Health. The study, of a qualitative nature, is based on an experience report on training in Public Health, which began in May 2019 and concluded in February 2020. A documentary analysis of the minutes of meetings between 2016 and 2020 was carried out, highlighting the most recurrent themes, such as reception, debates on legislation, issues related to Mental Health, clarification of doubts, demands, communication and social control, internal challenges, difficulties and achievements. Results and Discussion.The Meeting of Participants, Families and Professionals of the Dr. Abdoral Machado Psychosocial Care Center (Crateús, Ceará) is a significant action to guarantee rights and responsibilities, at the same time as it is a space to promote health and combat stigmas and prejudices. 41 meetings were held, which, combined with practical experience, were essential to understand that the participants' needs are treated in a fair and humanitarian manner, with a sharing of responsibilities in the face of challenges and successes. In conclusion, this experience was essential for learning in practice within the Unified Health System and in the context of Mental Health, as it used instruments of co-participation and social control to help in decision-making with the management team.