Difficulties with indexing articles on Google Scholar.

Abstract

Since June 2020 we are facing a serious problem with the indexing of articles in the Google Scholar database. We managed to index some articles via Researchgate and Academia.edu but the collection via https://bjihs.emnuvens.com.br/bjihs has not been happening. We have already tried to contact the technical sector of Google Scholar in any way, but the terrible quality of the service provided by the support of this database is impressive. We never received any response about what happened. The collection of metadata normally follows in all other databases to which the BJIHS is indexed, this problem only exists in Google Scholar.

As there is unfortunately no return from the database on what is happening, where the problem is and how to solve this problem, the Group of Specialized Dentistry (GOE) has activated its legal sector and it has already signed the company Google Brasil LTDA to provide clarifications on what happened and try to best solve this serious problem we are facing at the moment.

For now, we continue to index articles published in BJIHS in other databases and we continue to index articles in Google Scholar via Researchgate and Academia.edu.